HOW IT WORKS
BEFORE YOUR EVENT DATE:
Once you request to Book an Event , we consult with you on the details. This includes helping you choose the perfect location in your home to setup Camp In Cabanas, setup/pickup times for supplies and any special requests or add-ons you would like to include in your package.
What if I want a special theme?
We try our best to accommodate special theme requests to make your event as unique as possible (additional costs may apply). We require at least a 2 weeks notice for special requested themes.
Do you charge a deposit? What happens if I need to cancel?
Yes. In order to secure your date, we require a 50% deposit. We use Paypal for payments. The invoice will have all pertinent event information listed and will serves as our contract. The remaining balance is due on the day of your event. If you cancel your event more than 10 days from your event date, you will receive a full refund. If you cancel your event 3-9 days prior to your event, a 50% cancellation fee of deposited funds will be charged. Due to the required preparation for an event, if you cancel your event less than 48 hours from set-up time, you will not receive a refund on your deposit.
How far ahead do I need to book?
We accept bookings for dates throughout the year, so if you have a specific date in mind, it's best to book well in advance. An event date is only considered reserved after a deposit is received.
ON THE DAY OF YOUR EVENT:
We deliver and set up the Cabana Party. To properly setup for your experience, we request between 90-120 minutes. In order to complete our setup on time for your event, our team needs uninterrupted setup time. During this time, it is recommended that pets and children remain clear of this area. We currently deliver up 40 miles from the 20148 zip code. We offer free delivery within a 15 mile radius of 20148. Deliveries 16-40 miles will incur an additional $75 delivery fee.
Cabana Party Bundle
We deliver your Cabana Party in a Box complete with setup instructions and photo samples. To properly setup for your experience, we suggest you allot between 90-120 minutes to complete your look.We currently deliver up 40 miles from the 20148 zip code. We offer free delivery within a 15 mile radius of 20148. Deliveries 16-40 miles will incur an additional $75 delivery fee.
How much room do I need to clear?
Each Day Party setup is unique. A Doozy Pro representative will consult with you on the amount of space needed for your event. For full-service events, this needs to be done prior to our team's arrival. We do not move homeowner's furniture or personal belongings for events.
THE DAY AFTER YOUR EVENT:
Congratulations, you survived! We know that your guests had an amazing time. A member of our team will retrieve the Camp In Cabanas at a predetermined time mutually agreed upon by Doozy Pro and the client. All supplies must be picked up no later than 1pm the day after your event.
What happens if something breaks?
We understand that accidents happen. Your contract will include pricing for all items in case of breakage. Please do not allow children to sit on breakfast trays.
What if a child wets the bed?
With any event that involves children, we understand that accidents occasionally happen. If this occurs we do charge an additional $10 sanitation fee.
If you have any additional questions that were not answered here, please feel free to message us directly.